The fine print
No walls of legalese — just how staying with us works. Anything specific to your stay is confirmed with you directly when you book.
How booking works
Book online right here — every "Book now" button opens our secure booking engine with live availability and rates. Prefer to talk? Call the desk on (02) 6962 1922 or send your dates through the enquiry form on our contact page. Either way you deal with the motel directly, so there's no commission built into your price.
Check-in & check-out
Check-in is from 2:00 PM and check-out is by 10:00 AM. Hoping for an early check-in or late check-out? Call ahead — where the day's bookings allow, we'll do our best to accommodate you.
Reception is staffed from 7:30 AM to 9:30 PM every day, though hours may vary. Arriving after 9:30 PM? Call the desk ahead of time and we'll arrange your check-in.
Pets, children & extra beds
Pets aren't able to stay with us — assistance animals are always welcome.
Children are welcome in every room. We don't have cots or rollaway beds, so the room's standard bedding needs to fit everyone — see the bed configurations on our Rooms page, or call the desk.
Changes & cancellations
Cancellation and change terms are set out by reception when your booking is confirmed, so you'll always know where you stand before you commit.
If your plans change, contact the desk as early as you can — the more notice we have, the more we can do to help.
Payments
You can settle your stay with Visa, Mastercard, EFTPOS, UnionPay, Apple Pay, Samsung Pay, Google Pay or cash. Photo ID and a credit card (or deposit) may be requested at check-in.
Anything specific to your booking is confirmed with you by reception when your booking is made.
Ready when you are.